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MS LifeLines Support

Supporting You Every Step of the Way

Whether you have been newly diagnosed with relapsing MS or are thinking about changing to a new therapy, you probably have a lot of questions and concerns.MS LifeLines® can help. MS LifeLines offers information, connections, and support to people on or considering Rebif® (interferon beta-1a), and the family and friends who care for them. We can help answer your questions about relapsing MS and Rebif therapy.

The MS LifeLines Community includes:

Customer Support Specialists

Call the MS LifeLines Call Center at 1-877-447-3243, to reach one of our caring and knowledgeable Customer Support Specialists. Their job is to get you the support you need, when you need it. These Specialists will connect you with the appropriate person for your needs within the MS LifeLines network. The MS LifeLines Call Center is open Monday through Friday, 8 AM to 8 PM ET.

Nurse Support Specialists

Count on our experienced MS-certified Nurse Support Specialists to answer your questions about relapsing MS and Rebif. No question is ever too big or too small. You can reach a Nurse Support Specialist Monday through Friday, 8 AM to10 PM ET.

Field Nurses

Get help starting Rebif therapy in the comfort of your own home. A dedicated team of MS-certified Field Nurses is available in many areas across the United States and they can:

  • Show you the proper injection technique
  • Share tips for reducing certain side effects
  • Answer questions you may have
If a Field Nurse is not available in your area, MS LifeLines also has a broad network of home health nurses who can get you started on Rebif.

Reimbursement Specialists

Find out how to get the best available coverage for your Rebif therapy. Our Reimbursement Specialists are here to help you understand your insurance benefits and assist you in getting the coverage you need. If you do not have insurance, or if your insurance will not cover your treatment, our Reimbursement Specialists will help get you connected with the appropriate assistance programs. Reimbursement Specialists are available Monday through Friday, 8 AM to 8 PM ET.

MS LifeLines Access Made Simple

If you are just beginning therapy with Rebif for relapsing MS, the MS LifeLines Access Made Simple program can help you get access to Rebif regardless of your financial status.*
Through this program, you can qualify to receive medication for no more than $50 / month for up to 1 year if you:

  • Are uninsured
  • Are insured but do not have drug coverage
  • Have partial drug coverage
  • Have a high copay or co-insurance
Participation is subject to eligibility requirements. Learn more about this program.

* The MS LifeLines Access Made Simple program is subject to change or discontinuation at any time.

MS LifeLines Ambassadors

Get a real-life perspective on relapsing MS from MS LifeLines Ambassadors, people with relapsing MS who have chosen to share their experiences with others living with MS. Their inspiring stories serve as examples of how people can live full, productive lives with
relapsing MS.

Brought to you by EMD Serono, Inc. and Pfizer Inc., the co-marketers of Rebif® (interferon beta-1a) in the US EMD SeronoPfizer

Prescribing Information - Medication Guide

This information is intended only for residents of the United States.

Rebif is used to treat relapsing forms of MS to decrease the frequency of relapses and delay the occurrence of some of the physical disability that is common in people with MS. Efficacy has been established in controlled studies up to 2 years in duration. Rebif is not approved for the treatment of chronic progressive multiple sclerosis. Rebif is available by prescription only in 22 mcg and 44 mcg pre-filled syringes and a titration pack.

Before beginning treatment, patients should discuss with their doctor the potential benefits and risks associated with Rebif. Let your doctor know if you have a history of depression, seizures, liver disease, thyroid problems, and blood count or bleeding problems or if you have had previous allergic reactions to medications. Tell your doctor about all medicines you take, including prescription and non-prescription medicines, vitamins and herbal supplements. Rebif and other medicines may affect each other causing serious side effects. Talk to your doctor before you take any new medicines. Rebif is not recommended for women who are or plan to become pregnant.

Potential serious side effects of Rebif include depression, liver problems, risk to pregnancy, injection site problems and severe allergic reactions. Allergic reactions are rare and may be associated with difficulty breathing and loss of consciousness, which requires immediate medical attention.

The most common side effects with Rebif are injection site reactions, flu-like symptoms (fever, chills, muscle aches, tiredness), depression, abdominal pain, increased liver enzymes, and blood cell count decreases. Let your doctor know immediately if you have any of these symptoms or feel sad, tired, hot or cold, experience hives, rashes, bruising, yellowing of the skin, or a change in body weight (gain or loss).

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

This information is not intended to replace discussions with your healthcare provider. For additional information about Rebif, please consult the Medication Guide or Prescribing Information and talk to your doctor. You can also call toll free 1-877-44-REBIF (1-877-447-3243). Rebif is available by prescription only.

MS LifeLines is an educational support service for people living with MS and their families. MS LifeLines and MS LifeLines Ambassadors are sponsored by EMD Serono, Inc. and Pfizer Inc.

Rebif, Rebiject II and MS LifeLines are registered trademarks and the Rebif logo is a trademark of EMD Serono, Inc. or its affiliates.

MS in Balance is a service mark of EMD Serono, Inc. or its affiliates.

Copyright 2008 EMD Serono, Inc. All rights reserved.